The BlackBerry concept is oriented along the specific needs of enterprises. BlackBerry is a complete wireless solution, simplyfying the remote access to email, taking care of the enterprise critical aspects like security, integration and costs. It is the only fully interated package combining wireless handhelds, desktop tools and enterprise software. Designed to enhance the productivity of your employees and to support your global presence, securing important data and enhancing the managability of your it systems.
| With the BlackBerry Enterprise Server there is a seamless integrated email service. It fulfills the highest needs regarding mobility of business people without putting pressure on the adminsitration department. The user gets his email on the way without any difficulty while the it department profits from the security andsafety of the solution. The BlackBerry solution is available for enterprise and government organizations, as well as individual mobile professionals. For corporate and government customers, the BlackBerry Enterprise Solution is designed to tightly integrate with your existing enterprise systems, for push-based, wireless access to email and other corporate data. For individuals, the BlackBerry Internet Solution gives you the freedom to stay in touch with your work and home, with access to multiple supported corporate and/or personal email accounts from a single BlackBerry device. |
BBROIStudyIPSOSReid.pdf
Optimize Productivity with mobile BlackBerry Solutions
Empower Field Service Professionals
The BlackBerry wireless solution can help enhance the effectiveness and efficiency of field service professionals. It connects mobile users to centralized corporate information that they can use to direct their activities. The BlackBerry wireless solution can help enhance the effectiveness and efficiency of field service professionals. It connects mobile users to centralized corporate information that they can use to direct their activities.
Field service employees are made more efficient by real-time updates of case information, downtimes and travel costs are reduced, and customer satisfaction is increased through skill-based routing, collaboration and optimization. Source: Gartner, Inc.
BlackBerry can offer legal firms real competitive advantages.
It extends the business tools and applications that firms rely on so information can be accessed wirelessly throughout the day. BlackBerry can dramatically reduce the amount of attorney downtime in a firm. Users add productive time to their day just by using BlackBerry to respond to email, enter time and billing information or reading legal documentation during normally idle periods. BlackBerry connects firms to their clients offering improved service levels. It allows legal professionals to respond to inquiries as soon as they come in, helping to boost client retention. BlackBerry offers the ability to leverage and drive further ROI by wirelessly extending existing business applications and technology. Firms can generate additional revenue by using BlackBerry to capture more billable hours while also increasing the overall efficiency of attorneys. BlackBerry wirelessly enables a firm’s existing information systems so users can access emails, briefs, contracts and other important information while they’re on the go. With mobile access to important legal applications and communications, BlackBerry offers firms a unique advantage to provide better client service while also helping to increase productivity, improve collaboration and boost revenue.
Empowering Sales Professionals in the Field
The BlackBerry Enterprise Solution helps make sales professionals more effective while they are away from the office by securely connecting them to centralized corporate information that enhances their ability to close business. Improve responsiveness - BlackBerry is designed to provide sales professionals with timely access to information about the customers who want to buy and details about the products and services that are available to sell. Sales professionals can capitalize on opportunities immediately by using BlackBerry to automatically receive lead alerts from opportunity management systems and then retrieve sales-related information while in the field. Improve productivity - BlackBerry allows sales professionals to spend more time in the field working towards their sales objectives. Sales forces can use BlackBerry to capture sales orders and account information on-the-spot, entering it directly into CRM and SFA systems, so they spend less time doing administrative work back at the office. BlackBerry also converts downtime into productive time by enabling mobile users to collaborate with clients and colleagues during normally idle periods. Increase collaboration - BlackBerry keeps mobile sales professionals in touch with their colleagues without having to leave the field. It provides wireless access to email, phone and discussion groups so they can share leads, competitive trends and account
updates that help them close big deals, while they’re on the go. Fully utilize business systems - BlackBerry unleashes the full potential of existing CRM, SFA and email systems within organizations by extending them to sales professionals when they need it the most – while they’re in the field. With wireless access to the latest customer and product information, mobile professionals are able to properly leverage business systems, allowing users to react to competitive situations and win more sales.
Software Integration
The BlackBerry Enterprise Server connects the devices in your company with the enterprise applications. Information to the following integration solutions can be found on our web site:
- BlackBerry-Integration in Microsoft Exchange, IBM Lotus Domino, Novell GroupWise
- BlackBerry-Desktop-Software
- BlackBerry Software Solutions
BlackBerry is already in your company?
Looking for a solution that helps you managing your infrastructure?
Take a closer look at this solution:
Idokorro MobileAdmin: IT Administration everywhere
| Remote IT administration using BlackBerryTM with a solution that is always on. Mobile Admin is a remote access tool to administer:
IT departments are on the go. With the BlackBerry's always on capabilities and Mobile Admin, IT can respond from anywhere at anytime. System down time can be virtually eliminated with a product that pays for itself in a matter of weeks. |
Looking for a connection of your SQL databases like Oracle, SQL Server, DB2?
You want to mobilize your Lotus Notes applications?
Here is what you need:
mDB Enterprise BlackBerry Edition
| Off the shelf secure mobile data access for Lotus Notes, Oracle, SQL Server, DB2 and others. With mDB Enterprise, Blackberry users can dynamically access corporate database information directly from their handheld. Examples include: salespeople checking order information, field technicians editing trouble tickets and executives accessing summary reports. Users can work on or off-line ensuring access to information even outside network coverage. Blackberry users can save time and provide their clients and organizations with timely information as mDB enables users to query and update information from the field. The efficiencies will be company-wide as Blackberry users improve customer service delivery, streamline the order entry process, eliminate paper forms and data re-entry and provide many other business process improvements. |
BlackBerry Enterprise Server 4.0
Top Reasons to Upgrade
- Distributed, Cradle-less Provisioning capabilities enable enterprise-wide wireless activation of BlackBerry devices by users, removing the need for significant IT involvement during deployments.
- The Device Configuration Tool provides IT administrators with a convenient, centralized tool for loading BlackBerry device software and user data onto multiple devices.
- Device Application Control enables administrators to specify required, allowed and prohibited third party applications for BlackBerry devices.
- Device Manageability Improvements allow IT departments to better track and manage key BlackBerry device statistics and information.
- Wireless IT Policies can be instantly pushed to BlackBerry devices, enabling administrators to quickly change passwords, lock devices or wipe device data.
- Triple DES** or AES Wireless Transport Encryption helps protect wirelessly transmitted information at all points between BlackBerry Enterprise Server and BlackBerry devices.
- Wireless Encryption Key Regeneration allows users to wirelessly change encryption keys on BlackBerry devices as required.
- Content Protection permits local password protection and encryption of all data stored on BlackBerry devices and is enforceable through wirelessly applied IT policies.
- Smart Monitoring Tools use independent software processes to monitor the BlackBerry Enterprise Server and its components, automatically detecting faults and restarting the appropriate functions if necessary.
- Automatic Creation of Mail Agents allows BlackBerry Enterprise Server to automatically spawn new mail agents as required, without manual intervention by administrators.
- Automatic Wireless Backup ensures that user data and settings for deployed BlackBerry devices can be wirelessly restored.
- Enhanced Attachment Handling capabilities enable users to view images, footnotes, tracked changes and more while on the go.
- On-device Help lets users explore BlackBerry device application features and functions that can help increase their productivity.
- Global Search capability enables users to quickly find information by simultaneously searching BlackBerry device applications, including Messages, Address Book, Calendar, Memo Pad and Tasks.
- Complete, Two-way Wireless Synchronization of email, calendar, address book, task and memo pad information keeps users in touch with up-to-date information.
- Wireless Device Provisioning allows users to activate their BlackBerry devices wirelessly so they can start using BlackBerry immediately.
- Remote Control of Email Settings allows users to wirelessly configure out of office replies, email filters, auto-signatures and more, directly from their BlackBerry devices.
- New Development Tools, such as Synchronization SDK, Attachment Distiller SDK, and Plazmic™ Content Developer’s Kit help accelerate and simplify the creation of rich, dynamic wireless applications.
- Enriched BlackBerry Browser supports WML, cHTML, xHTML and HTML, CSS (partial) and JavaScript™, as well as powerful offline forms handling capabilities that can help organizations create simple, browser-based wireless solutions.
- Native XML Support helps speed application development and optimizes XML-based wireless traffic.
- Enhanced Wireless Application Transport offers enhanced content delivery guarantees by providing more options and greater control over how information is sent to BlackBerry devices.
- New, Powerful Administrator Features for BlackBerry Mobile Data Service provide increased access control, application management and enterprise proxy handling.
ebf delivers Professional Consulting and Support to Your Enterprise
- first-class support with certified and qualified experts
- First Goldpartner of RIM in Europe
- direct software order and delivery
- contacts in ebf known by the customer
- individual consulting for example regarding DMZ configuration for BlackBerry Enterprise Server and additional programs
- fast support for every BlackBerry environment
- direct contact to ebf experts









